How a Complaint is Handled
The college disciplinary and investigation committees will review your complaint. The mandate of the college is outlined in the NSCMLT act. The committee members include both MLTs and members of the public who are appointed by the provincial government to represent the public view.
During an investigation, the information provided will be disclosed to both the complainant and the MLT. The MLT will be given time to provide a response to the allegations.
The committee will make a determination in accordance with the MLT act.
Please note: The College cannot investigate an anonymous complaint or investigate a complaint against a healthcare professional who are not members of the college such as a medical laboratory assistant. The College will assist you on where to file the complaint.